Publications IPH Magazine IPH Magazine 13th: Annals Spirituality in Hospitals Focusing on Healthcare Hospitality
- Editorial - 13th
- HEALTH MANAGEMENT: Efficiency, Innovation and Sustainability
- Health Management Focused on Efficiency, Innovation and Sustainability!
- CONGRESS FOR COST AND FINANCIAL MANAGEMENT
- Hospitals, networks and sustainability
- Cost Reduction through Process Review
- Integrating Business Management to the Assistance Management
- International experience on the compensation models
- The Future of Hospital System - The Sustainability Challenge of Small Hospitals
- Advances in Patient Safety: Indicators and Impact on Cost Assistance
- Prospects for Public Private Partnerships and the Partnership Arrangements with Health Social - Critical Analysis of the PPP Brazilian Experiences in Health
- ENGINEERING, ARCHITECTURE AND LOGISTICS CONGRESS
- Hospital Logistics: Intelligence at Service for the Health Manager
- PEOPLE MANAGEMENT AND LEADERSHIP CONGRESS
- Illusionist Performance: Transformation and Innovation in Tough Times
- Implementation Careers & Salaries: New Paradigms and Opportunities
- The Art of Leading Generations X, Y and Z - How to retain talent?
- Giving Back Over the Organizational Climate - Talent Retention Strategies
- Creative Practices to Innovate in HR
- HEALTH MANAGMENT CONGRESS
- Efficiency
- Efficiency (2)
- The Process of Change in Bolivia "Hospital Arco Iris" from Solid Hospital to Liquid Hospital
- PATIENT'S QUALITY AND SAFETY CONGRESS
- Impact of External Assessment in Brazil
- Impact of External Assessment in Brazil (2)
- Quality and impact of patient safety in the hospital financial result - Santa Casa de Misericordia de Maceió
- Quality and Safety Integration on Education Process
- Management
- The Apthapi as Innovation Strategy in the Humanization of Healthcare Hospitality
- The experience of the State Hospital Sumaré / Unicamp in management by care
- HOSPITAL HOTEL CONGRESS
- Hospitality in Patient Perspective
- Hospitality at the Service of Humanization
- Hospitality and Humanization
- Hospitals Infrastructure Trends aimed at Physical and Mental Comfort for Patients and Families
- The Multidisciplinary Integration of Beds Management as a Way to Seek Effectiveness
- Spirituality in Hospitals Focusing on Healthcare Hospitality
Spirituality in Hospitals Focusing on Healthcare Hospitality
Luz Loo de Li
Spirituality moves people, integrates values, development, beliefs, has to do with religion, with faith, transcendence; and in health it becomes more important for the reason of being of the health professions, since it deals with people and manages human suffering; which it is why people come to seek care in health institutions by the altruistic work that develops among people who care for others.
Since 1948, WHO places that "health is a state of complete physical, mental, social harmony and environmental well-being and not merely the absence of disease or infirmity." (Preamble to the Constitution of WHO, 1948), this definition marks the challenge of looking beyond technical skills to provide care that would achieve health in people, considering that health is integral, and that in recent years there is a worldwide tendency to strengthen health management Humanization.
Spirituality is related to personal growth and development, positive mental health in which prevail hope, reflection, meditation, acceptance, ongoing struggle with energy and strength to overcome difficulties, to avoid being a victim and see interventions in a pessimistic manner, to learn that the human being is the one who motivates his health, that he is able to grow and develop with each experience and that diseases are often expressions of an imbalance in the soul, the feelings, the perception of feeling valued, loved, to assume responsibilities that go beyond the capabilities that one has.
In the management of hospital hospitality, one of the goals is to make the person feel a pleasant atmosphere, as if he were at home, with standards of multiculturalism, providing service to achieve customer satisfaction, considering the external user (patient, family) and internal user (multidisciplinary health team), spirituality, love, warmth in dealing contribute to the recovery of the person and his mental health.
Understanding who is in front of you is to be open, to understand the world view and to work together to get healthy, have balance... a challenge for managers in health, for professionals and health workers.
Make way for meditation spaces, to be in peace with oneself, feeling happy, management beliefs, quality of life, palliative care, management of good death, to fully see the person contributes to the health objectives for the person and the health team.
New paradigms and humility to continue learning, unlearning and relearning.
Luz Loo de Li
Medical surgeon, specialist in Health Administration, Advisor to the Ministry of Health of Peru, former president of the Peruvian Federation of Health Administrators - FEPAS and International Coordinator of the Andean and Amazonian Federation of Hospitals and Health Services - Peru.
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